Welcome to RetireSafeSG. By accessing our services, you agree to these terms and conditions. Please read them carefully.
By accessing and using RetireSafeSG's services, you acknowledge that you have read, understood, and agree to be bound by these terms of service.
RetireSafeSG provides retirement insurance services for seniors in Singapore. Our services include insurance policy issuance, claims processing, and customer support related to retirement insurance products.
Our services are available to individuals aged 55 and above who are permanent residents or citizens of Singapore. Additional eligibility criteria may apply for specific insurance products.
Insurance coverage begins only after premium payment is received and policy documents are issued. Coverage terms, conditions, and exclusions are detailed in your policy document.
Insurance premiums must be paid according to the schedule specified in your policy. Failure to pay premiums may result in policy lapse or termination of coverage.
You may cancel your insurance policy by providing written notice. Cancellation procedures and notice periods vary by policy type. Early cancellation may affect premium refunds and coverage benefits.
Premium refunds are processed according to our refund schedule and policy terms. Refund amounts may be prorated based on the coverage period and any claims made. Processing time for refunds is typically 14-30 business days.
Claims must be submitted with required documentation within the timeframe specified in your policy. False or fraudulent claims will result in policy termination and may lead to legal action.
We may contact you via email, phone, or mail regarding your policy. You are responsible for maintaining current contact information and responding to important notices.
RetireSafeSG's liability is limited to the terms specified in your insurance policy. We are not liable for indirect, consequential, or special damages.
We reserve the right to modify these terms at any time. Changes will be communicated through our website or direct notification. Continued use of our services constitutes acceptance of modified terms.
These terms are governed by Singapore law. Any disputes shall be subject to the exclusive jurisdiction of Singapore courts.